Warranty and complaints

Warranty

Warranty: one year against manufacturing defects. We guarantee that if you are not at peace with your purchase we will return the goods free of charge (Satisfaction Guarantee of three months). We will credit all products that we receive undamaged within three months. We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that entitles you to warranty. Legally, you are obliged to report this to us within two months of the discovery of the defect. If the defect falls within the warranty, we will arrange a replacement or credit the item free of charge. By phone T. +31 (0) 85 484 2000 E. webshop@tafelverlichting.nl

Complaints

We hope that if you are not completely satisfied with your purchase or with our service X that X, you report this to us. We probably have a solution that makes you happy. It is always possible that something does not go quite as planned. We recommend that you notify us of complaints by emailing webshop@tafelverlichting.nl